這篇文章的標題是要怎麼把007那樣的特質帶入我們的職場,而英國皇家海軍部隊的管理方式以及人才培育正是我們所需要效仿的地方。講到英國皇家海軍部隊,一般人都會有一種刻板印象,不就是跟當兵一樣,一個口令一個動作嗎?反正就每天被操、被罵、是一個無法展現個人特質的工作環境,不是嗎?沒想到,事實跟我們想像中的剛好相反。在Royal Navy裡面工作,他們重視員工的軟技能也就是英文的soft skills,這樣的技能不是光靠書本就能夠學會的,他是一種需要切身體驗,一種需要反思,一種心理層面的技巧。他也需要運用到我們的Emotional Quotient (EQ)。Soft skills所帶出來的concepts通常都很簡單,卻不容易融會貫通,並學以致用。只說不做的softskills,最終只會淪為大道理。
最簡單明瞭的soft skills就像是time management (時間管理)或是communication skills (溝通技巧)。 這樣子的訓練,你通常會聽到很多人講過很多不一樣的方法,雖然每個人講的都不一樣,但是最終的概念都不會差太遠。
News at:
http://edition.cnn.com/2013/05/06/opinion/royal-navy-way-of-leadership/index.html?hpt=hp_c4
Word of The Day
Soft skills is a sociological term relating to a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces,communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. Soft skills complement hard skills (part of a person's IQ), which are the occupational requirements of a job and many other activities.
Soft skills are personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which are about a person's skill set and ability to perform a certain type of task or activity,soft skills relate to a person's ability to interact effectively with coworkers and customers and are broadly applicable both in and outside the workplace.
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STORY HIGHLIGHTS 文章摘要
.Royal Navy runs on soft skills more than shouted orders
英國皇家海軍部隊就像是一個完整的企業,裡面的軍人都是員工,他們對於策略規劃、推估、執行非常的在行。
.Soft skills are easy to understand but hard to learn
軟技能所帶出的概念和想法,很多時候都是非常淺顯易懂,但是真正能夠做得徹底的人,真的是少之又少。大部分的人都只講得一口大道理,但是,說一套做一套。
.Half of Royal Navy may be working in an office at any one time
不像我們所想像中的那樣,海軍應該每天都要操練,訓練體能,其他管理或是行政方面的工作都不需要做。在英國皇家海軍部隊並不是這樣,他們有一半的員工,是需要坐在辦公室裡面工作。主要當然就是擬定策略、規畫、評估、統籌、分派、執行等。
.Leader sand managers could learn much from navy's way of operating
在一個公司裡面,如果重視員工的軟技能,長時間下來,你會發現很多事情會事半功倍,員工之間的互動和合作會更順暢,尤其對於那些高階主管的人才而言,軟技能是不可或缺的條件。
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What kind of soft skills are you lack of?
What is your strongest soft skill?
Do you think soft skills are important in a company? Why or why not?
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